This week, we at OpenTable hosted our first-ever Innovation Summit in Los Angeles, with the aim of connecting and considering hospitality, technology, and emerging industry trends with the local restaurant community. We were thrilled and honored to kick off the day with a conversation between our CEO Christa Quarles and the legendary founder and CEO of Union Square Hospitality Group, Danny Meyer.
Through USHG, Danny is the visionary behind and the creator of a multitude of restaurants, including Union Square Cafe, Gramercy Tavern, The Modern, Maialino, Untitled at the Whitney, and, of course, Shake Shack, among many others. He’s also the author of the hospitality bible Setting the Table. Having inspired so many chefs, restaurateurs and industry leaders over the years (including us!), we were delighted for the opportunity to talk to him all about his secrets to success.
Here, we’re sharing just a few of the insights gleaned during a day of knowledge sharing, inspiration, and celebration in L.A.