Josh Harris is one half of the Bon Vivants, the cocktail, hospitality, and marketing firm behind the San Francisco bar Trick Dog. Along with his business partner Scott Baird, Josh has consulted on cocktail menus for Bay Area restaurants such as Comal and Kin Khao — so he knows what makes a bar program successful. Rule number one: “It needs to be more about the bar program, but not as much about the bar program. You need to pay just as much attention to the music and lighting as you do to the drinks — in the long term, they contribute to your total package.” Read on for more!
In a restaurant, a thoughtful training program ensures staff members are skilled and confident, and that they take pride in their work. There’s a reason so many of the world’s best chefs come from a background of fine dining and formal training! We asked the team at San Francisco’s Quince, General Manager Matt Cirne and Chef de Cuisine Jonathan Black, how they approach training at their two-Michelin-star restaurant. Here are their tips for developing members of the front of house and back of house.
Sometimes chefs need to get out of their own kitchens to grow their audience — and business. The team behind Foreign & Domestic in Austin, Texas created Indie Chefs Week to start a dialogue between chefs across the country. Their events bring young, aspiring chefs to their restaurant in Austin and beyond, sharing venue spaces and audiences to reach new customers. The flagship event is a face-to-face meeting of 30 chefs, who come together in a single venue to prepare multi-course meals for guests.
From happy hour specials to prix fixe menus, promotions are a great way to reach a new customer or bring people into your restaurant during slow times. Because the Garces Group operates more than a dozen restaurants concepts in Philadelphia and beyond, we asked Vice President of Restaurant Operations Scott Steenrod for his top tips to make new promotions work effectively. Read on!
There’s an art and a science to choosing the right music for your restaurant — and Jeremy Abrams has mastered it. He’s the co-founder of Audiostiles, a music consulting company that creates customized playlists for restaurants, hotels, retail stores, and more. Here, Jeremy shares his top tips for creating a killer restaurant soundtrack and shares a new playlist exclusively for Open for Business.