We at OpenTable are thrilled to be a sponsor of the third annual Golden Gate Restaurant Association Industry Conference next week, which brings together Bay Area restaurant owners and operators for two days of dynamic conversations and valuable insights. Chris Seidell, our Director of Analysis & Growth, will be moderating a discussion with some of San Francisco’s top restaurateurs about reviews and ratings and how they can impact a business at every stage of the lifecycle.
Among the panelists is Jay Bordeleau, owner of Maven and Mr. Tipple’s in San Francisco, who has had an incredibly active year. He opened both Mr. Tipple’s and another restaurant, Cadence, which closed after six months — demonstrating all of the many challenges of opening a restaurant in the city today. In anticipation of the conference, we asked Jay to share his take on the state of the industry: where it’s been, where it’s going, and all the lessons learned along the way. [Read more…]