Dining out isn’t just about special occasions – it’s also about casual get-togethers with friends, or family dinners on a Tuesday night. We know from talking to our OpenTable diners that they use our platform not only for birthdays and anniversaries, but for all the nights in between, too.
That’s why we’re excited to announce a new partnership between OpenTable and QSR Automations, the hospitality industry leader in kitchen and restaurant management platforms. Now, participating QSR DineTime restaurant customers can tap into our global diner network, surfacing real-time reservation availability on our site and apps. About 80% of the biggest restaurant groups in the casual dining category in the U.S. use QSR Automations, so this is a big step for us to provide more everyday dining experiences to our users.
“Diners are already actively searching for and booking more casual, everyday dining options on OpenTable, and the integration with QSR Automations will help us provide them with a greater selection of restaurants,” said Christa Quarles, OpenTable’s CEO. “The integration with DineTime also further positions us to help thousands of everyday dining eateries across North America to seat more local and traveling diners, while at the same time helping to connect OpenTable diners with the perfect restaurant for even more of their dining occasions.”
And reservations are just the start. The next phase of the partnership will give diners the ability to use OpenTable – integrated with DineTime technology – to see estimated wait times and to add their name to waitlists at participating restaurants before walking in the door. It’s another way we can help restaurants deliver the best possible hospitality to their guests and create experiences that bring them back again and again.
